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Communications & Complaints

The North Kildare Educate Together National School prides itself in having ‘open communication’ in the school. If you have any queries, problems or concerns re: your child, please contact your child’s teacher by phoning the School Secretary to arrange to meet with them. When making the appointment please indicate the nature of your concern e.g. class work, behaviour related, personal. She/he will arrange a time where they can give you the time and privacy you may need.

In addition, if there is a change in home circumstances (e.g. illness, separation or anything you feel may affect your child, it is important to let us know. We can reassure you of the utmost confidence).

Should you have a complaint to make, the school procedure is as follows:-

1. Approach the class teacher with a view to resolving the complaint.

2. Where the parent/guardian is unable to resolve the complaint with the class teacher, she/he should approach the Principal with a view to resolving it.

3. Complaints re: the operation of the school should be made to the Principal with a view to resolving it.

4. If a complaint is still unresolved the parent/guardian should raise the matter with the Chairperson of the Board of Management with a view to resolving it.